WANT TO JOIN OUR TEAM?

WORKING AT FMA: WE ARE HIRING

WANT TO JOIN OUR TEAM?

WORKING AT FMA: WE ARE HIRING

0
Nationalities Of Team Members
0
Team Members
0
Office
0
Gym Owners Who Have Had Success

WE’RE BUILDING THE BEST MARKETING AGENCY IN THE WORLD TO HELP GYM OWNERS, SMALL GROUP PERSONAL TRAINING BUSINESSES (SGPT)
AND BOUTIQUE FITNESS STUDIO

We’re building the best marketing agency in the world for fitness business owners.

We work with independent gym owners, SGPT (Small Group Personal Training) facilities, boutique fitness studios, and high-end personal training facilities all over the world.

Our job is simple, get these business owners enquiries daily and ideal new client sales every week, so they’re no longer the best kept secret in their town or city.

But marketing is only half the job, we educate our clients too.

Industry-leading training, a real support system, and a community built for owners who want to grow, even in the world of fitness entrepreneurs.

We hand them every tool and resource they need to get results that matter.

Here’s the part that gets us out of bed, we’re not just helping fitness business owners grow, we’re helping them change lives.

Every gym, SGPT facility and boutique studio we help win is more people starting their health and fitness journey.

That’s the ripple effect we’re chasing, our clients impacting as many people as possible.

We’re growing fast, expanding worldwide, and we need the best team on the planet to help us do it.

WHAT WE DO

WE’RE BUILDING THE BEST MARKETING AGENCY IN THE WORLD TO HELP GYM OWNERS, SMALL GROUP PERSONAL TRAINING BUSINESSES (SGPT) AND BOUTIQUE FITNESS STUDIO

We’re building the best marketing agency in the world for fitness business owners.

We work with independent gym owners, SGPT (Small Group Personal Training) facilities, boutique fitness studios, and high-end personal training facilities all over the world.

Our job is simple, get these business owners enquiries daily and ideal new client sales every week, so they’re no longer the best kept secret in their town or city.

But marketing is only half the job, we educate our clients too.

Industry-leading training, a real support system, and a community built for owners who want to grow, even in the world of fitness entrepreneurs.

We hand them every tool and resource they need to get results that matter.

Here’s the part that gets us out of bed, we’re not just helping fitness business owners grow, we’re helping them change lives.

Every gym, SGPT facility and boutique studio we help win is more people starting their health and fitness journey.

That’s the ripple effect we’re chasing, our clients impacting as many people as possible.

We’re growing fast, expanding worldwide, and we need the best team on the planet to help us do it.

WHAT WE DO

FMA PRINCIPLES

#1 Fanatical About Results: 🥇

“If our clients don’t win, nothing else we do matters.”
Everything we do exists to get one outcome, results for the people who trust us with their business. Every role in this company, whatever it says on the job title, exists to serve that. If a task doesn’t move a client closer to results, question why we’re doing it. We’ve got systems and processes that are proven to work. We just need clients to walk the road we’ve already paved.

#2 Growth Minded, Not Fixed: 💪

“The business wins when the individual grows first.”
We look for solutions, not excuses. We change our mind when we’re shown a better way. Adaptable beats comfortable, every time. If you’re not growing, you’re not standing still either, you’re falling behind.

#3 Embrace Тhe Chaos: 🎢 ⛰️

“Stagnation is the only real failure.”
Fast growth is messy. We’re aiming to be better every single day, which means we’ll get things wrong along the way. That’s not a bug, it’s the process. The best lessons come from what broke, not what went smoothly. We can’t stand still, standing still means going backwards. Change brings disruption, growth brings mess, and for a fast-moving entrepreneurial business like ours, that’s not a warning sign. That’s the plan working.

#4 Radical Transparency: 🫶

“No sugar coating, ever.”
We tell the truth, even when it’s uncomfortable, because withholding it is the bigger disrespect. Say it straight, to the person’s face, and say it because you care about the outcome. That’s how things actually get fixed.

#5 Do What You Said You Would: 🙌

“A promise is a debt. Pay it.”
It’s easy to say yes and hard to follow through. We start things and we finish them. If we say it’ll be done, it’s done, on time, no excuses, no unfinished business.

FMA PRINCIPLES

#1 Fanatical About Results: 🥇

“If our clients don’t win, nothing else we do matters.”
Everything we do exists to get one outcome, results for the people who trust us with their business. Every role in this company, whatever it says on the job title, exists to serve that. If a task doesn’t move a client closer to results, question why we’re doing it. We’ve got systems and processes that are proven to work. We just need clients to walk the road we’ve already paved.

#2 Growth Minded, Not Fixed: 💪

“The business wins when the individual grows first.”
We look for solutions, not excuses. We change our mind when we’re shown a better way. Adaptable beats comfortable, every time. If you’re not growing, you’re not standing still either, you’re falling behind.

#3 Embrace Тhe Chaos: 🎢 ⛰️

“Stagnation is the only real failure.”
Fast growth is messy. We’re aiming to be better every single day, which means we’ll get things wrong along the way. That’s not a bug, it’s the process. The best lessons come from what broke, not what went smoothly. We can’t stand still, standing still means going backwards. Change brings disruption, growth brings mess, and for a fast-moving entrepreneurial business like ours, that’s not a warning sign. That’s the plan working.

#4 Radical Transparency: 🫶

“No sugar coating, ever.”
We tell the truth, even when it’s uncomfortable, because withholding it is the bigger disrespect. Say it straight, to the person’s face, and say it because you care about the outcome. That’s how things actually get fixed.

#5 Do What You Said You Would: 🙌

“A promise is a debt. Pay it.”
It’s easy to say yes and hard to follow through. We start things and we finish them. If we say it’ll be done, it’s done, on time, no excuses, no unfinished business.

CHECK OUT OUR COMPANY VALUES IN OUR CULTURE BOOK BELOW

CHECK OUT OUR COMPANY VALUES IN OUR CULTURE BOOK BELOW

WHAT’S LIFE AT FITNESS MARKETING AGENCY

We’re passionate about what we do, and that means one thing, every client gets results.

We work in a fast paced environment. Challenges come up all the time, and we treat every single one as an opportunity, not a setback.

No two days look the same. You’ll get pulled into ad hoc tasks outside your role from time to time, that’s part of the deal here. Everyone plays their part for us to win as a team.

We’ve got big ambitions, short term, medium term, long term. It’s an exciting time to be part of this journey.

We work hard together, and we celebrate hard together too. Social events, team workouts, way too many treats in the office. Our staff make this business what it is, and we love celebrating that.

WHAT’S LIFE AT FITNESS MARKETING AGENCY

We’re passionate about what we do, and that means one thing, every client gets results.

We work in a fast paced environment. Challenges come up all the time, and we treat every single one as an opportunity, not a setback.

No two days look the same. You’ll get pulled into ad hoc tasks outside your role from time to time, that’s part of the deal here. Everyone plays their part for us to win as a team.

We’ve got big ambitions, short term, medium term, long term. It’s an exciting time to be part of this journey.

We work hard together, and we celebrate hard together too. Social events, team workouts, way too many treats in the office. Our staff make this business what it is, and we love celebrating that.

HOW LIFE АТ FMA LOOKS IN PICTURES

WHY YOU’LL LOVE IT HERE

  • We work hard to keep everyone informed through our transparent culture.
  • You’ll be energised by testimonials of our members who’ve had life-changing results through our product – After all we are fanatical about our clients results.
  • As we grow, so will you! Our fast-paced, challenging and ever changing environment offers you great opportunities for professional development.
  • You’ll be welcomed into the FMA Family, where you will receive great support and guidance from like minded individuals.

HOW LIFE АТ FMA LOOKS IN PICTURES

WHY YOU’LL LOVE IT HERE

  • We work hard to keep everyone informed through our transparent culture.
  • You’ll be energised by testimonials of our members who’ve had life-changing results through our product – After all we are fanatical about our clients results.
  • As we grow, so will you! Our fast-paced, challenging and ever changing environment offers you great opportunities for professional development.
  • You’ll be welcomed into the FMA Family, where you will receive great support and guidance from like minded individuals.

CHECK OUT OUR CLIENT ONLY EVENTS

CHECK OUT OUR CLIENT ONLY EVENTS

WORKING HERE MAY NOT BE FOR YOU IF

  • Our aim to be the best in the industry doesn’t excite you.
  • You don’t enjoy working in a fast paced environment.
  • You don’t enjoy finding solutions to problems.
  • You aren’t driven by results.
  • You aren’t comfortable receiving honest feedback.

WHAT TO EXPECT

  • A full induction and relevant training to ensure your success in your role.
  • The opportunity to grow and develop as the company grows.
  • We always look to promote from within the business in the first instance.
  • We’ve put together some great benefits which you can take advantage of.

WORKING HERE MAY NOT BE FOR YOU IF

  • Our aim to be the best in the industry doesn’t excite you.
  • You don’t enjoy working in a fast paced environment.
  • You don’t enjoy finding solutions to problems.
  • You aren’t driven by results.
  • You aren’t comfortable receiving honest feedback.

WHAT TO EXPECT

  • A full induction and relevant training to ensure your success in your role.
  • The opportunity to grow and develop as the company grows.
  • We always look to promote from within the business in the first instance.
  • We’ve put together some great benefits which you can take advantage of.

BENEFITS

🏠 Flexible Working:

You will have the opportunity to have 2 days a month WFH tokens to use. We know not everyone enjoys WFH so these are optional.

🎳 Team Events:

Teamwork means everything to us, we know when we all pull in the same direction we get better results. So we like to socialise together at our quarterly events.

🛫 We reward Loyalty:

Each year you are working at FMA, we will give you 1 extra day annual leave (up to 5 years).

🚲 Cycle to Work Scheme:

Save up to 35% on bikes and accessories, paying out from your salary as a salary sacrifice over a 12 month period.

🥞 Ad hoc Breakfasts and Lunches:

From time to time we will have a team breakfast or lunch all together.

🛫 Event and Travel Opportunities:

We host and attend many events throughout the year, this brings opportunities to travel and attend these events.

💸 Performance Related Bonuses:

We work towards company monthly KPI’s, if these are achieved, all staff receive a bonus.

🛠️ Tools and Technologies:

We’ll ensure you are using the best technologies and tools needed to excel in your role.

🏋️ Stay Fit and healthy:

We know exercise helps reduce stress, combats fatigue and improves performance so we encourage you to join the gym we have partnered with and make use of the group classes.

🎁 Perks and Discounts:

You’ll have access to Charlie HR Perks and discounts to help with your every day costs and day trips out.

BENEFITS

🏠 Flexible Working:

You will have the opportunity to have 2 days a month WFH tokens to use. We know not everyone enjoys WFH so these are optional.

🎳 Team Events:

Teamwork means everything to us, we know when we all pull in the same direction we get better results. So we like to socialise together at our quarterly events.

🛫 We reward Loyalty:

Each year you are working at FMA, we will give you 1 extra day annual leave (up to 5 years).

🚲 Cycle to Work Scheme:

Save up to 35% on bikes and accessories, paying out from your salary as a salary sacrifice over a 12 month period.

🥞 Ad hoc Breakfasts and Lunches:

From time to time we will have a team breakfast or lunch all together.

🛫 Event and Travel Opportunities:

We host and attend many events throughout the year, this brings opportunities to travel and attend these events.

💸 Performance Related Bonuses:

We work towards company monthly KPI’s, if these are achieved, all staff receive a bonus.

🛠️ Tools and Technologies:

We’ll ensure you are using the best technologies and tools needed to excel in your role.

🏋️ Stay Fit and healthy:

We know exercise helps reduce stress, combats fatigue and improves performance so we encourage you to join the gym we have partnered with and make use of the group classes.

🎁 Perks and Discounts:

You’ll have access to Charlie HR Perks and discounts to help with your every day costs and day trips out.

MEET SOME OF THE TEAM

MEET SOME OF THE TEAM

CURRENT OPENINGS

See Our List of Available Positions Below

Love talking to people and being rewarded for your results?

Have a passion for fitness?

If you’re into fitness, confident, energetic, and enjoy having conversations that lead to action, this role is for you.

About Us

At Fitness Marketing Agency, we help gym owners grow their businesses with expert training, coaching, and digital marketing. As we continue to expand our done-for-you sales service, we’re looking for to fill a Sales Development role within our team. This is a fully office-based role, just five minutes from Haywards Heath station, with excellent transport links to London and Brighton.

About the Role

The role will involve an agreed shift rota, which may include later weekday shifts and rotating Saturdays, with days off scheduled accordingly.

As a Sales Development Representative, your main focus is to turn warm enquiries into paying members for our gym clients.

You’ll spend most of your day on the phone, speaking with people who have already shown interest in joining one of our clients’ gyms, understanding their goals, building rapport, and helping them choose the right training programme.

You’ll look after a portfolio of gym clients, learning their offers, facilities, and coaching approach so you can confidently represent each business. These will primarily be small-group and large-group personal training facilities, helping everyday people improve their fitness, strength, and confidence.

Alongside taking booked sales calls, you’ll be responsible for calling new enquiries promptly and following up with people who haven’t answered or aren’t ready to join straight away. This includes personalised WhatsApp messages, emails, and callbacks to ensure every enquiry receives first-class follow-up.

You’ll take ownership of the sales process from the first conversation through to securing payment and handing the new member over to the gym’s team.

This is a consultative sales role. You’ll listen, ask questions, explain the programme, answer concerns, and confidently ask for the sale. If you’re confident, enjoy talking to people, and love the thrill of hitting targets, this role could be perfect for you. Full training and ongoing coaching provided!

Key Responsibilities

Calling Warm Leads – Spending most of your day on the phone, following up with people who have enquired about our clients’ gyms and training programmes.

Managing Booked Sales Calls – Speaking with prospective members at their scheduled time, understanding what they’re looking for, and recommending the right programme.

Multi-Touchpoint Follow-Ups – Engaging with prospects via phone, WhatsApp, and email. You’ll follow up consistently, answer questions, and help interested prospects take the next step.

Closing Sales & Securing Payments – Clearly explaining the offer, pricing, and commitment, handling objections confidently, and guiding suitable prospects through the joining process.

Tracking & CRM Management – Keeping clear and accurate records of conversations, follow-ups, sales, and payments to ensure smooth handovers to the gym and your colleagues.

Owning Your Gym Accounts – Learning each gym’s offers and processes, staying on top of its pipeline, and working with your team to provide cover when needed.

Achieving Activity & Performance Targets – Success in this role means consistently hitting agreed call, follow-up, sales, and revenue targets. We’ll provide the training, systems, and support—you bring the energy, consistency, and determination to succeed.

What Success Looks Like

During your first few months, you’ll be learning our sales process, getting to know your gym accounts, and building confidence speaking with prospective members.

As you develop, success will be measured by:

  • Responding promptly to new enquiries and consistently hitting agreed activity targets
  • Following up with prospects across multiple channels
  • Converting suitable enquiries into paying members each month
  • Achieving agreed sales and cash-collected targets
  • Maintaining accurate CRM records and pipeline management
  • Taking ownership of your gym accounts and providing a smooth handover for every new member

Who We’re Looking For

  • Confident & Outgoing – You enjoy speaking with people and know how to build rapport quickly.
  • Highly Organised & Detail-Oriented – You keep track of follow-ups with precision and can manage enquiries across several gym accounts.
  • Coachable & Eager to Learn – You love receiving feedback and improving your sales skills.
  • Interested in Fitness & Helping People – You’re excited to help people find the right training environment while helping gym owners grow their businesses.
  • Comfortable in a Target-Driven Environment – You enjoy working towards goals and take pride in achieving results.
  • Confident Asking for the Sale – You’re comfortable discussing pricing, answering concerns, and helping suitable prospects make a decision.
  • Happy to Get Stuck In – You’re proactive and understand that success comes from doing the small things well, whether that’s making calls, sending follow-ups, updating the CRM, or supporting a teammate.

Previous experience in telephone sales, gym membership sales, personal training, or another customer-facing role would be an advantage, but your attitude, communication skills, and willingness to learn matter too.

Why Join Us?

Develop Valuable Sales Skills – Receive hands-on training and ongoing coaching in consultative selling, communication, objection handling, and closing.

Help People Get Started with Fitness – Have conversations that help people take a positive step towards their goals while supporting ambitious gym owners across the UK

Uncapped Earning Potential – Your results directly influence your income, with commission rewarding strong performance.

Additional Information

This role is ideal for someone who enjoys speaking on the phone for several hours each day, thrives in a target-driven environment, and is happy taking ownership of the full sales process, from calling new enquiries and following up to closing sales and securing payments. You’ll manage your own gym accounts while working closely with another closer to support lead coverage and handovers.

We’re looking to hire the right person immediately, so if this sounds like the perfect role for you, apply today!

Pay: £27,000.00 per year

Application question(s):

  • Can you work on a shift rota including later weekdays and rotating Saturdays?

Please apply by sending your CV and a cover letter to [email protected]

WE’RE A GROWING AND FAST-PACED TEAM BASED IN WEST SUSSEX

Located a 5 minute walk from the mainline train station in Haywards Heath with fast direct links to London and Brighton on the Gatwick line.

WE’RE A GROWING AND FAST-PACED TEAM BASED IN WEST SUSSEX

Located a 5 minute walk from the mainline train station in Haywards Heath with fast direct links to London and Brighton on the Gatwick line.

FAQ

Our UK office is based in Haywards Heath, West Sussex. We also have teams based in different locations across the world. Each job description will specify where the role is based. Our UK team must be within travel distance of our office in Haywards Heath, West Sussex.
We strongly believe that our people are our biggest asset. By having everyone in the office we can achieve more, have a better understanding of what is going on in the business and support each other better in person than online. That being said we understand the importance of flexibility so you will have the opportunity to WFH twice a month should you wish.
It’s best to keep your eye on our recruitment page and submit a new application for any roles which you’re interested in. Our system logs all the applications we get, so we can keep candidates in mind for other roles if they stand out.
We don’t run a graduate scheme at the moment but some of our roles can be a great fit for those just out of uni. Have a read through the job descriptions above to find out more.
If a role isn’t on our website it means we’re not accepting applications for the position anymore. We process applications on a rolling basis and encourage everyone to apply as soon as they can.
We’re not looking for any recruitment support right now. We’ve got a team to hire most of the roles we need. But we’ll let you know if that changes!