Running a gym or coaching business can be as rewarding as it is challenging. In this episode, Jenz Robinson lays bare the most common mistakes gym owners make and how to avoid them. Drawing on his experience with hundreds of gyms globally, Jenz offers practical strategies to build better systems, stronger teams, and a clearer path to success.

Key Highlights of This Episode:

  • Is marketing without a solid product killing your growth?
  • Why your business model could be killing your potential.
  • The systems that are redefining what premium fitness looks like.
  • How hiring the right staff changes your entire business trajectory.
  • Why facing churn and tough conversations leads to better clients.

The Trap of Over-Marketing

Marketing is essential, but it’s not a silver bullet. Jenz emphasises that no amount of leads can fix a weak product. Instead, gym owners must think of marketing as part of an ecosystem—referrals, organic content, and paid ads all supporting a product that delivers real value.

The Fear of Hiring

Many gym owners are hesitant to hire, seeing it as a cost rather than an investment. Jenz encourages business owners to audit their time, delegate tasks worth less than £1,000 an hour, and prioritise leadership over micromanagement. A team can transform your vision into reality.

Difficult Conversations Are Necessary

Avoiding tough conversations with clients or staff can stunt growth. From price increases to coaching performance reviews, facing these moments head-on can improve your business culture and long-term success.

Master Your Craft Before Diversifying

Adding too many services might seem like growth, but it can dilute your brand. Jenz advises focusing on your core offering, delivering exceptional value, and only expanding when it’s a natural next step.

Take Time for Yourself

Grind culture is a recipe for burnout. A sustainable business should support your quality of life. Jenz reminds gym owners to schedule downtime and nurture relationships outside work—it’s the foundation of lasting success.

Ready to level up your gym or online coaching business?

Book a call with FMA today and gain the tools you need to scale, improve, and thrive.